Terms of Service

Terms of Service for Good Company Ent

Effective Date: [Insert Date]

Welcome to Good Company Ent! By using our website (www.goodcompanyent.com), purchasing from our shop, or interacting with our content in any way, you agree to the terms below. If you don’t agree, no sweat—but please don’t use our services.

1. Overview

Good Company Ent is a fashion and lifestyle brand offering original apparel, merchandise, and creative content. We operate an e-commerce platform for product sales, digital experiences, and community engagement.

2. Eligibility

You must be at least 13 years old to use our site. If you're under 18, make sure your parent or guardian knows you're here—they’re responsible for your account and purchases.

3. Products & Orders

  • Designs: All apparel and product designs are original and protected by copyright.

  • Orders: Once an order is placed, it cannot be modified or canceled after 12 hours. Always double-check your cart and shipping info.

  • Shipping: We ship via trusted carriers. Delivery times may vary. Once it leaves our hands, tracking is your friend!

  • Returns: We only accept returns or exchanges for defective or incorrect items. Read our Return Policy for details.

4. Pricing & Payment

Prices are listed in USD and may change at any time. We accept major credit/debit cards, Apple Pay, Google Pay, and other secure payment gateways. Taxes and shipping fees are calculated at checkout.

5. Intellectual Property

All designs, logos, visuals, and content on this site belong to Good Company Ent or its partners. Don’t copy, sell, or remix our stuff without permission. We worked hard on it.

6. User Behavior

You agree not to:

  • Use our site for anything illegal

  • Try to hack, scrape, or mess with our platform

  • Steal our designs or brand identity

  • Harass our team or customers

We can suspend or ban users for violating these terms—period.

7. Privacy

We respect your data and only use it to fulfill orders or improve your experience. Read our full Privacy Policy to see what we collect and how it's used.

8. Promotions, Drops & Discounts

From time to time we run limited drops, promo codes, and flash sales. These may expire without notice. Promo codes are not stackable unless stated otherwise.

9. Limitation of Liability

We’re not liable for:

  • Loss of profits from delayed or lost orders

  • Misuse of the site

  • Tech glitches or errors beyond our control

Use our site at your own risk, but know we’re always here to help if something goes wrong.

10. Updates to the TOS

We may update this Terms of Service from time to time. If we do, we’ll post the new version on this page. Keep checking back for updates.

11. Contact Us

If you have any questions, hit us up:
📧 support@goodcompanyent.com
📍 Based in [Your City, State]

⚠️ Final Word

By using our site, you agree to these terms. Thanks for rocking with Good Company Ent—you’re officially part of the squad. 🫶

Frequently asked questions
What forms of payment do you accept?

We accept all major credit/debit cards as well as Apple Pay, Amazon Pay, and PayPal.
You can also pay in 4 interest free payments with Shop Pay.
When will I get my order confirmation email?

After placing your order, you will receive an email confirmation containing your order number, an order summary,
and the shipping address.
Please note that order confirmation emails may sometimes be mistakenly filtered into your spam or junk folder. Be
sure to check these folders if you don't see the confirmation in your inbox.
If you've checked your spam folder, allowed some time for the email to arrive, and verified your email address but
still haven't received the confirmation, please contact our customer support team. Provide your full name and order
number, and our team will help verify your order status and resend the confirmation if needed
Can I cancel or change my order?

We understand that circumstances may change; however, due to our commitment to fast processing, your order is
promptly prepared for shipment once it is received. As a result, we kindly request that customers carefully review
their orders before completing payment.
If the items) do not meet your expectations, they may be returned within 14 days, in accordance with our return
policy.
What is the status of my order?

If you have an account with us, you can log in and check the status of your order(s). You can also contact our
customer service team via email/phone for updates.
Our customer service is available Mon-Fri (9:30AM - 4:30PM) to answer all your questions.
My tracking shows delivered but I haven't received it?

If the package has not been delivered, we do have a few options to explore. We guarantee your customer
satisfaction and will do our best to remedy the situation regarding your order.
• Most often, we find that the carrier either delivered the package to the wrong address/apartment number, or the
delivery person left the package in a different spot than they usually do (back/side door, inside a fenced area, under
or behind something to protect it from theft, at the front desk of an apartment building, etc.) Asking neighbors or
roommates if they accidentally got your package and a quick search of the property is usually the fastest way to
finding the package.
• If your package doesn't turn up after the search above, we recommend placing a call to the carrier's local office.
The local offices often have a lot more info about who delivered the package and where they left it. They re also more
willing to disclose that info to the recipient of the package than they are to anyone else.
If the package does not show within 7 days from its initial delivery date or last tracking update, please contact us for
further help.
How do I make a return or get a refund?

We'll gladly accept any returns you need to make we just ask you follow our policy below:
All returns are issued back to the original form of payment and for the items) only. Please send the return back to
the address listed below:
713 Union Street Lancaster PA, 17603.
Once received and processed we will notify you via email. (Please allow 24-48 hours for returned funds to settle). If
you have any questions, you can contact our team via email/phone.
Contact us - We will help you make the right choice. Our customer service is available Mon-Fri (9:30AM - 4:30PM) to
answer all your questions.
Are refunds available on sale or promotional items?

Some promotions are structured so that the discount is contingent on the purchase of other items, minimum sale
amounts, and timed exclusives
If you return promotional items, the promotion may no longer apply because the condition of purchasing the items
has not hon met
This means that the promotion would revert to its regular price. To avoid this, please ensure you understand the
promotion in full to ensure everything aligns with our terms.
Replacement For Missing or Defective Items Policy.

All replacement neckages or items will he isculed for the prininal item/s) nurchased This means no changes to sira
color or stule can he arcommodatad